Terms of Service
Last Updated: May 21, 2026
Welcome to TRUEHEAR. By accessing or using our website, you agree to these Terms of Service.
If you do not agree to these Terms, please do not use our website.
1. Website Use
By using this website, you confirm that:
- You are at least the age of majority in your location
- You will use the website only for lawful purposes
- You will not misuse or interfere with website functionality
2. Product Information
We attempt to display accurate product descriptions, pricing, images, and specifications. However, we do not guarantee that all information is error-free.
We reserve the right to correct errors, update information, or cancel orders if inaccuracies occur.
3. Hearing Aid Disclaimer
TRUEHEAR products are intended to help improve everyday hearing experiences for individuals with mild to moderate hearing difficulties.
Our products are not intended to diagnose, treat, cure, or prevent medical conditions.
If you experience sudden hearing loss, pain, dizziness, or severe hearing issues, consult a licensed healthcare professional immediately.
4. Orders & Payments
By placing an order, you agree to provide accurate billing and shipping information.
We reserve the right to refuse or cancel orders due to:
- Fraud concerns
- Incorrect pricing
- Product availability
- Suspicious activity
- Violations of these Terms
5. Pricing & Promotions
Prices may change at any time without notice.
Promotional offers and discounts are available only for the stated promotional period.
6. Shipping
Shipping estimates are provided for convenience and are not guaranteed delivery dates.
Delays may occur due to:
- Carrier issues
- Customs processing
- Weather conditions
- High order volume
- Incorrect addresses
7. Intellectual Property
All content on this website including text, logos, graphics, images, videos, and design elements are protected by intellectual property laws and may not be copied or reused without permission.
8. Limitation of Liability
To the maximum extent permitted by law, TRUEHEAR shall not be liable for indirect, incidental, or consequential damages related to the use of our website or products.
9. Third-Party Services
We may use third-party services for payments, shipping, analytics, and marketing. We are not responsible for third-party services or websites.
10. Changes to Terms
We may update these Terms at any time. Changes become effective immediately after posting on this page.
11. Contact Us
For questions regarding these Terms:
Email: support@truehear.store